Legal Text

GDPR - Personal Data

"The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, of the currently applicable Greek legislation on the protection of personal data, as well as on the protection of personal data and privacy in the field of electronic communications

(Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA)".

1) Purpose. As part of the operation of the website, we collect certain personal data concerning you to facilitate our relationship with you and to provide you with the best possible shopping experience. Through the Privacy Statement we want to explain to you our practices and policies for the collection, use and sharing of data and cookies collected by or about you.

2) How we collect the data. Your data is collected when you contact us through our contact form, through your registration on the platform as a Seller or Buyer, through our order form, through newsletter registration, by phone, or e-mail, or in any other way that may send us your data. SALAS International Group S.A. prioritizes the security of your personal data. For this reason, we manage your personal data with care, prudence and in accordance with National and European Legislation as defined by Law 2472/1997 and Regulation (EU) no. 679/2016 (GDPR).

The table below lists the data we collect from you, what we use it for, and why it is necessary in each case.

Purpose of data processing Privacy Why data is necessary
Fulfilling your orders / Registering and validating Sellers / Registering Buyers / Completing orders

·         personal identifiers (name and surname)

·         contact details (shipping address, telephone, email address)

·         tax identifiers (TIN, D.O.Y)

·         login information

to enable your registration/login, to complete your order, or to make any refunds.
Handling questions, complaints, troubleshooting

·         personal identifiers (name and surname)

·         contact details (shipping address, telephone, email address)

·         tax identifiers (TIN, D.O.Y)

·         login information

for the correct handling of questions, any complaints and problems. We have a legitimate interest in providing the best experience for our customers and addressing any issues.
Νewsletter subscription

·         personal identifiers (name and surname)

·         contact details (shipping address, telephone, email address)

so that you can receive updates and offers from our company after you have given your consent
Create a member account

·         personal identifiers (name and surname)

·         contact information (email address)

to place your next orders without having to re-enter your details


3) How long we keep your data. We retain your Personal Data for as long as necessary to fulfill the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). Generally, this means that we will keep your personal data for as long as you have an account or service from our Company. At the end of this retention period, your data will be completely deleted or anonymized, for example by aggregating with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

4) Disclosure of personal data to third parties. We will not assign, disclose or rent your personal information to any third party/entity other than as described in this Privacy Statement. Our company transmits personal data to third parties, to whom the company entrusts the processing of personal data on its behalf.

The data is only transferred to partner companies that process personal data on behalf of our Company, for example (indicatively mentioned) for, email distribution, research and analysis, Google, Facebook, as well as management of certain services and data. When we use third party service providers, we enter into agreements obliging them to implement appropriate technical and organizational measures to protect your personal data. Also, this data is transmitted to companies cooperating with us for the purpose of evaluating the quality-of-service provision and evaluating our products & services. Also, for the purposes of implementing the sales contract, data is transmitted to cooperating companies that have been assigned the execution of part of the contract, such as transport companies or pick-up points selected by you. Finally, access to the data is given to independent service providers who have built our website, as well as to those who provide us with technical support or hosting for the operation of the website.

Other third parties, to the extent required for the following purposes: (i) compliance with government request, court order or applicable law, (ii) preventing illegal uses of our Websites and Apps or violations of our Websites and Apps Terms of Use and our policies, (iii) our own protection against third-party claims, and (iv) helping to prevent or investigate cases of fraud (e.g. counterfeiting)


We seek to ensure that all such third party/independent service providers will not use your personal data for any purpose other than to provide the services for which they are contractually bound. We also create contracts with these independent contractors that require them to comply with the personal data protection standards required by law and to use the data only for the purposes for which it was provided. Finally, we reserve the right to disclose your personal information to third parties if we are required to disclose or share your personal information to comply with any legal or regulatory obligation.

5) Data security. Recognizing the importance of the security of your Personal Data, we have taken all appropriate organizational and technical measures to secure and protect your Data from any form of accidental or unlawful processing. We use the most modern and advanced methods to ensure maximum security. Specifically:

A) We encrypt data transfer to and from the website using SSL.

B) We control our data collection, storage and processing practices, including physical security measures, to protect against unauthorized access to systems.

C) Access to personal information is limited only to our employees and collaborating entities who need to know this information in order to provide services to us. These cooperating entities and the way in which your data is secured are expressly mentioned in this privacy statement.

6) Access of minors. The products we offer are intended exclusively for purchase by adults and not by children or minors under 16 years of age. If you are under 16 years of age, you may use our website only with the participation and approval of a parent or guardian.

7) The rights to protect your personal data. At any point during the retention or processing of your data, you retain the following rights, and you can also submit the corresponding requests:

Right of access – you have the right to access the personal data we hold about you

·         Right to rectification – you have the right to correct inaccurate or incomplete data we hold about you.

·         Right to erasure – you can request that the data we hold about you be deleted from our records and we are obliged to comply with your request in certain circumstances

·         Right to restriction of processing – you have the right to request that the processing of your personal data be restricted and we are obliged to comply with this request where certain conditions apply

·         Right to data portability – you have the right to request that the data we hold about you be transferred to another organization

·         Right to object – you have the right to object to processing of personal data concerning you, under certain conditions

·         Right to withdraw consent – where the legal basis for processing your data is “Consent”, you have the right to withdraw your consent at any time.


All your requests regarding the above rights can be submitted through the special request form.

SALAS International Group S.A. is obliged to communicate any correction or deletion or limitation of the processing of personal data to each recipient to whom it was disclosed, unless this proves to be impracticable or involves great effort or expense.

SALAS International Group S.A. respond to your request to exercise a right within 30 days. To exercise your rights, please send a corresponding request to Agalia at the email address:

8) Details of Data Protection Officer (DPO) Name: 

9) Changes to the Privacy Statement

Our Privacy Statement may change from time to time. We endeavor to constantly review and update this Statement in order to comply with statutory and regulatory requirements while providing the best protection for your personal data. We will post any changes to the privacy statement on this page.